Welcome to [Design Emporium]! These Terms & Conditions govern your use of our website and the purchase of customized products such as lockets, bracelets, and other personalized items. By placing an order, you agree to these terms.
1. Orders & Customization
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All products are made-to-order based on the customization details you provide (e.g., names, dates, photos, engravings).
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Please review your customization details carefully before placing an order. We are not responsible for errors in spelling, dates, or details submitted by you.
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Once an order is confirmed, it cannot be modified or canceled.
2. Pricing & Payment
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Prices displayed on our website are in [Currency] and may change without prior notice.
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Payment must be made in full at the time of order through our secure checkout.
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We do not store your credit or debit card details.
3. Shipping & Delivery
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We ship orders to the address you provide during checkout. Please double-check your address, as we are not responsible for lost packages due to incorrect details.
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Delivery times are estimates and may vary based on your location, shipping method, and external factors (e.g., customs delays, courier issues).
4. Returns & Refunds
Because our products are custom-made and personalized, they are non-returnable and non-refundable unless:
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The item arrives damaged or defective.
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We made an error in customization that does not match your order details.
If you receive a damaged or incorrect product, you must contact us within [X days, e.g., 7 days] of delivery with photos as proof. We may, at our discretion, offer a replacement or store credit.
5. Intellectual Property
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All product designs, photos, and website content are the property of [Your Store Name] and may not be copied or reproduced without permission.
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You confirm that you have the rights to any text, images, or designs you provide for customization.
6. Limitation of Liability
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We are not responsible for delays, loss, or damage caused by shipping carriers or events outside our control.
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To the fullest extent permitted by law, our liability for any claim is limited to the amount you paid for the product.
7. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a new Effective Date.